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Important Consulting
Tips
1. When approaching someone for the first time looking for a
potential client, do not ask for their help or for a job, ask
them for advice. Although there are some charitable folks out
there who like to help people, everyone loves to give advice.
You can accomplish the same thing you would by asking for help,
simply by posing your question in the form of "asking for
advice".
2. Make the advantages of your services easy to understand. Be
clear and concise whenever you are communicating the features
and benefits of your services. Be sure to explain what it is
that you can do, and more importantly, why your client will
benefit from securing your services.
3. Set yourself apart are through great service. Always treat
the customer as #1. Be willing to go the extra mile for your
customers. This will garner you more hat you ill ever know in
the realm of word-of-mouth referrals.
4. Work for referrals. Word of mouth is the least expensive,
most effective way to get new business.
5. Don¹t try to be everything to everyone. You know what you do
well, and you should capitalize on that. At first it may be
necessary to take jobs that you would rater not be doing, but
you will find that shortly after, if you do the footwork, word
of mouth, as well as other forms of advertising will carry you
to a point where you can pick and choose your clients. Pick and
choose well…
6. …just as customers screen you, you should decide who you
want to work for. If you have the opportunity to do so (i.e.:
enough business), screen your clients.
7. Never sell, help people buy. No one likes to be "sold to",
but it's all in the delivery (see tip #1). When you honestly
put your client¹s interests above your own, you will become a
better consultant, a better partner, and a better team member
for your client. When you put the customer first, you earn a
long-term loyalty that is an order of magnitude more profitable
than a one time quick sale, no matter how large that one sale
would be.
8. Use online marketing as much as possible. Dollar for dollar,
the Internet is the most cost effective method of advertising.
Start with a web site, but don't stop there. Targeted e-mail
marketing (not unsolicited, untargeted spam) can work wonders
for all kinds of businesses. Internet message boards are an
awesome vehicle for homegrown grassroots guerilla marketing.
For the cost of a broadband Internet connection, you will have
an entire planet of 'net users to get the word out to, all it
takes is a little experience, and a little skill.
9. Partner with other businesses that serve your market. This
can be especially effective when you have two up-and-coming
startups who service similar, yet not competitive markets. It
can also be helpful to talk to people working for established
companies that serving the demographic you wish to reach.
10. Create free publicity for yourself whenever possible. Even
if it means giving away some of your work for free. There are
times when "2 birds in the bush" are worth more than "one in
the hand".
11. Shift the risk to yourself and you will profit. A realistic
guarantee makes it safe for potential customers/clients to try
your services. Very few people will take advantage of a
generous guarantee compared to the extra business it can
generate.
12. Be personable. To build relationships you have to build a
personal connection with people. It is critical to be
personable without being phony.
13. Be opportunistic. A career as a consultant means having to
be on your toes and on the lookout for opportunities whenever
they may arise. Always be prepared to do business in a
different way and accept things as they come to you. While you
are paying attention to every possible way to advantage
yourself also make sure you are…
14. Flexible. Flexibility is a core quality of all successful
consultants. While you cannot be everything to everybody, it is
important some times to be as "much as you can be" at any given
time. Consultants are not hired on as extraneous staff for
"just in case" scenarios. Consultants are hired because they
are needed right now because they are the cream of the crop.
Consultants get things done and they get it done yesterday.
15. Don't be too proud to give your work away. There will be
times, especially near the beginning of your career that you
may find the need to work a little overtime for free, or
perhaps even give away an entire project or two. While giving
away your skills may not seem like the most cost effective
thing to do with your time, if you are opportunistic (see #13)
and have the insight to know when a little freebie here could
potentially mean a lot of paying work at a later time, it will
definitely pay off.
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